One voice, in every channel.
Newsletter, WhatsApp, push, social and the internal bulletin — joined under one AI co-pilot that orchestrates tone, segment and send time with your real data.
Newsletters that actually think with data.
The newsletter builder writes with you — based on real segments. KPIs, top articles and recipient prediction are wired in directly. ‘Active loyalists’ becomes a micro-newsletter with personalised recommendations in one click.
- AI co-pilot with tone options and a brand glossary
- Segments straight from CRM — RFM, lifecycle, wallet status
- Send-time prediction blended with weather, holiday and trend signals
- Live KPIs: open, click, bounce and reply rate per campaign
Everything Mercurios says in your house tone.
From 1:1 messenger to the bulletin board — one tone, one place, fully auditable.
Newsletter builder
AI-assisted newsletter editor with segment logic, send-time prediction and live KPIs.
Meta Ads & ROAS
Campaign dashboard with real ROAS: Meta insights linked to actual revenue, incl. Conversions API.
Reel manager
Plan and publish Instagram reels and evaluate them with performance data from sales.
AI Inbox
Incoming messages and requests are pre-sorted, categorised and matched with a draft reply.
WhatsApp channel
1:1 conversations with customers — from inside the customer file, with templates and history.
Social media planner
Schedule posts, measure engagement and surface topics from real sales data.
AI campaign recs
Curiosity proposes micro-campaigns per segment — from assortment push to birthday series.
Bulletin board
Internal board for all branches, with read-rate and mandatory notice tracking.
Event calendar
Internal calendar for store events, trainings and activations — linked to the shift plan.
How messages find the right person.
Spot the moment
Curiosity recognises a moment — a birthday, a reactivation, an assortment launch, a store event.
Pick a segment
Through RFM, lifecycle and wallet status the right segment is built in real time.
Build the message
The co-pilot drafts a newsletter, push or WhatsApp text in your tone of voice — with preview.
Approve
You see recipients, send time and projected KPIs — one click and it goes out, all in the audit trail.
What plays well with this suite.
AI insights & agents
Conversational control room for the entire organisation — from the shop floor to the boardroom.
Assortment & replenishment
From classic replenishment to AI-driven assortment planning — at store and marketplace level.
Customers & loyalty
One view of every customer — from first visit to next recommendation.
Ready to orchestrate your retail autonomously?
A 30-minute intro call. We show you Mercurios live on your data — and tell you honestly whether it pays off today.