One voice, in every channel.
Newsletter, WhatsApp, push, social and the internal bulletin — joined under one AI co-pilot that orchestrates tone, segment and send time with your real data.
Newsletters that actually think with data.
The newsletter builder writes with you — based on real segments. KPIs, top articles and recipient prediction are wired in directly. ‘Active loyalists’ becomes a micro-newsletter with personalised recommendations in one click.
- AI co-pilot with tone options and a brand glossary
- Segments straight from CRM — RFM, lifecycle, wallet status
- Send-time prediction blended with weather, holiday and trend signals
- Live KPIs: open, click, bounce and reply rate per campaign
Everything Mercurios says in your house tone.
From 1:1 messenger to the bulletin board — one tone, one place, fully auditable.
Newsletter builder
AI-assisted newsletter editor with segment logic, send-time prediction and live KPIs.
AI Inbox
Incoming messages and requests are pre-sorted, categorised and matched with a draft reply.
WhatsApp channel
1:1 conversations with customers — from inside the customer file, with templates and history.
Social media planner
Schedule posts, measure engagement and surface topics from real sales data.
AI campaign recs
Curiosity proposes micro-campaigns per segment — from assortment push to birthday series.
Bulletin board
Internal board for all branches, with read-rate and mandatory notice tracking.
Event calendar
Internal calendar for store events, trainings and activations — linked to the shift plan.
How messages find the right person.
Spot the moment
Curiosity recognises a moment — a birthday, a reactivation, an assortment launch, a store event.
Pick a segment
Through RFM, lifecycle and wallet status the right segment is built in real time.
Build the message
The co-pilot drafts a newsletter, push or WhatsApp text in your tone of voice — with preview.
Approve
You see recipients, send time and projected KPIs — one click and it goes out, all in the audit trail.
What plays well with this suite.
AI insights & agents
Conversational control room for the entire organisation — from the shop floor to the boardroom.
Assortment & replenishment
From classic replenishment to AI-driven assortment planning — at store and marketplace level.
Customers & loyalty
One view of every customer — from first visit to next recommendation.
Ready to orchestrate your retail autonomously?
A 30-minute intro call. We show you Mercurios live on your data — and tell you honestly whether it pays off today.