Security

Data and platform security

At Mercurios.ai the security of your data is our highest priority. We apply modern technical and organisational measures to protect your information from loss, misuse and unauthorised access.

Our security measures include

• Encrypted data transmission (TLS 1.2+)
• Data residency in the European Union
• Granular role- and permission-based access controls
• Tenant separation (multi-tenant isolation)
• Regular security updates, code reviews and penetration tests
• Audit trails over every AI and user action
• Strict privacy policies for staff and partners

Responsible disclosure

If you discover a security vulnerability in our systems, please contact us confidentially at security@mercurios.ai. We typically respond within 48 hours and work with you toward a swift resolution.

Continuous improvement

We continuously improve our security standards to ensure the protection of your data at all times.