Mercurios · AI for modern retail

The AI platformthat orchestratesretail autonomously.

An intelligent layer over your entire business — from the shop floor to CRM, merchandising and workforce. Mercurios connects, learns and acts — quietly in the background, transparent in the foreground.

mercurios · console
Flagship store: revenue +24.8% vs. same weekday last year
Replenishment plan ready · 12 SKUs awaiting approval
Newsletter draft for segment ‘Active loyalists’ ready
Early warning: Lindora sales team below week-3 baseline

Revenue today

+24,8%

Last 12 hours · live

Built for every layer of retail

StoresOnline shopsMarketplacesCRM & loyaltyWholesaleWorkforceMarketingOperationsStoresOnline shopsMarketplacesCRM & loyaltyWholesaleWorkforceMarketingOperations
The platform

One AI. All of retail.

Mercurios brings together everything that demands a daily decision in retail — and gives every role its own agent. Six modules, one data root, one tone.

Curiosity Hub

Your AI agent across all of retail.

Curiosity answers questions, prepares tasks and runs actions — from daily KPIs to a hyper-personalised newsletter. All in plain language, all with human approval.

  • One console for sales, customers, workforce, stock and marketing
  • Suggested actions with clear reasoning and full audit trail
  • Role- and permission-based access for every function in the company
curiosity · live
How did the flagship store do today — and what’s on for tonight?
Curiosity

+24.8% vs. the same weekday last year. Peak hour 5pm. Suggestion: add 1 part-time staff from 4:30pm + push to top-50 loyalists.

Revenue today
Peak hour
Suggestion
Store & marketplace intelligence

Every hour, every store, clear.

Live dashboards for stores and online channels with weekday-aware year-over-year comparisons, department depth, margin and return logic — plus a marketplace cockpit with repricing and safety switches.

  • Day, week, month, year — with hourly resolution per store
  • Department and category view including margin and returns
  • Marketplace cockpit with repricer, strategy studio and alerts
Store · Flagship

Revenue today

€ 18.420

+24,8%

Receipts

1.247

+8,1%

Avg. basket

92,4 €

+4,2%

Revenue per hour

vs. same weekday last year

CRM & AI recommendations

Turn transactions into real relationships.

Tens of thousands of customer records, full purchase history, RFM scoring, churn risk — paired with next-best-action recommendations per customer and segment. Win-back, birthdays, reactivation, vouchers — orchestrated.

  • Customer profiles with real purchase history and behavioural scores
  • Segments and recommendations for newsletter, push and wallet
  • Sales-rep ↔ customer matching for personal service on the floor
CRM · Customer file
MK

Maja K.

Loyalist · Tier A

  • RFM score5 · 5 · 4
  • Lifetime value€ 4.870
  • Churn riskLow

Next best action

Buys shoe brand X every 3 months — newsletter trigger
Birthday in 14 days — prepare wallet voucher
Match: rep AS · top contact
Smart Replenishment

See the gaps before they hurt.

Mercurios watches stock across your stores, knows season and sell-through patterns and creates daily tasks for department leads — with a concrete plan instead of a grey spreadsheet.

  • Daily to-do list per area and department lead
  • Floor-allocation logic for realistic order quantities
  • Supplier, brand and category depth in every recommendation
Smart Replenishment · Today

Cashmere cardigan · Lindora

SKU-7421

Reorder

Lilja blouse · Flagship

SKU-9312

38%

Edda loafer · Flagship

SKU-3081

58%

Leather belt · Shop

SKU-1148

80%
AI Workforce planning

Scheduling that thinks with you.

Shift and time data combine with sales patterns, footfall and skills. Mercurios forecasts staffing needs, spots issues early and proposes fair, performance-aware shifts.

  • Staffing forecast per day and department with confidence score
  • Early warning system for performance and attendance drift
  • Coaching and training recommendations for each team member
Workforce · Week
MonTueWedThuFriSat
MK
AS
JR
LP

AI forecast: Sat needs +1 person from 12:00

92%
Mobile wallet & geofencing

The loyalty card that walks with them.

Apple and Google wallet passes with real-time updates, location-based targeting and AI-generated push copy. A nearby customer becomes a reason — a reason becomes a visit.

  • Apple & Google Wallet with live state changes and your branding
  • Geofence rules with a visual map editor
  • AI-drafted push copy with selectable tone of voice
Wallet · Geofence · Push
Flagship store · 250 m radius

Recent activity

  • 38 passes in range · 11% reply rate
  • €12.50 voucher delivered automatically
  • Pass update pushed live to all wallets
Platform overview

Everything your retail needs in one place.

Beyond the six headline modules, Mercurios is a complete toolbox — organised the way the in-app menu is. Every tool talks to the others, every action lands in one shared audit trail.

Intelligence

AI insights & agents

Conversational control room for the entire organisation — from the shop floor to the boardroom.

  • Curiosity console with conversational access to all your data
  • Daily AI briefings for leadership and store managers
  • AI recommendations for assortment, CRM, marketing & marketplace
  • Forecasting blended with weather, holiday and trend signals
  • EU-AI compliant with audit trails over every agent action
Replenishment

Assortment & replenishment

From classic replenishment to AI-driven assortment planning — at store and marketplace level.

  • Smart replenishment with real-time order proposals
  • NOS lists for never-out-of-stock core models
  • Marketplace replenishment with platform-specific pipelines
  • Sleeper detection for quiet performers and slow movers
  • Stock heatmap & floor-layout analytics
CRM & loyalty

Customers & loyalty

One view of every customer — from first visit to next recommendation.

  • 360° customer profile with purchase history & AI buying insights
  • RFM, churn and lifecycle analytics
  • Voucher engine with rules and tracking
  • Golden Match — seller-customer affinity
  • Birthday & lifecycle campaigns on autopilot
Wallet & mobile

Digital loyalty card & push

Apple and Google wallet passes that walk with the customer — with geofence-triggered push campaigns.

  • Digital loyalty card for Apple Wallet & Google Wallet
  • Live pass updates without a separate app
  • Geofence push straight to the lock screen
  • Personalised push copy with selectable tone of voice
  • Pass Studio for card artwork & branding
Communication

Communication & marketing

Newsletter, messenger, social and internal comms — orchestrated by an AI co-pilot.

  • Newsletter builder with AI campaign co-pilot
  • WhatsApp channel for 1:1 customer conversations
  • AI inbox for triage of incoming messages
  • Social media planner with performance insights
  • Internal bulletin board & event calendar
Workforce

AI workforce planning & HR

From demand forecast to payroll prep — the full workforce suite in one surface.

  • AI shift planning with demand and revenue forecast
  • Shift swap marketplace with approval workflow
  • Onboarding, offboarding & digital personnel file
  • Reviews, goals, trainings & employee surveys
  • Recruiting pipeline with job posting management
  • Tablet time clock & digital sick leave
Storefront & marketplace

Stores & marketplaces

Live view of every store, every online shop and every marketplace — with repricing and strategy studio.

  • Branch live dashboard with hourly heatmap
  • Year-over-year on matching weekday basis
  • Marketplace command center with listing health
  • Repricer & strategy studio for marketplace pricing
  • In-store customer scanner for the shop floor
Governance

Integrations & security

Cleanly plugged into your existing world — with tenant isolation, roles and EU data residency.

  • Turn-key ERP, PIM & Shopify integration
  • Marketing automation & wallet issuer sync
  • Granular roles, module profiles & tenant isolation
  • Audit trails over every user and AI action
  • EU data residency & GDPR by default

40+ tools · all in one platform · made in Germany

Why Mercurios

A platform, not another tool.

We replace the patchwork of spreadsheets, ERP exports and isolated point tools with a shared data core and AI agents that work around the clock.

One data root

Sales, customers, merchandise, people and marketing in a single, clean source of truth — no more contradicting reports.

Autonomous agents

Each agent is specialised on one domain, all share the same context — from morning briefing to marketplace repricing.

Humans in the loop

Recommendations with clear reasoning, approval workflows and audit trails. AI prepares — humans decide what goes out.

Privacy by design

EU data residency, granular role-based access, multi-tenant separation — built for serious retailers.

Voices

What teams say about Mercurios.

We stopped copy-pasting reports. Curiosity answers any question about the store in seconds — and immediately suggests what to do next.

Managing director · Fashion retailer

Owner-led family business

Workforce analytics has replaced our weekly 1:1s. Early warnings, coaching tips, fair rankings — all in one view.

Store lead · Flagship

Daily ops · floor leadership

With the marketplace cockpit we finally have control over Buy-Box, price and strategy — without buying a second tool.

E-commerce lead

Marketplace & repricing

Answers

Frequently asked questions.

Anything else? Drop us a line — we reply personally.

  • Onboarding usually runs in parallel with daily operations. The first store is fully connected within a few weeks, including live dashboards, CRM data and the Curiosity agent.

Get started

Ready to orchestrate your retail autonomously?

A 30-minute intro call. We show you Mercurios live on your data — and tell you honestly whether it pays off today.