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JTL-Wawi · ERP for e-commerce & multichannelDuring onboarding

JTL-Wawi stays. Mercurios makes more of it.

For retailers selling via shop and marketplaces with JTL-Wawi, Mercurios unifies all channels in one data core: live KPIs, loyalty card, replenishment and Amazon/Otto operations with a repricer — instead of five separate tools.

Multichannel data coreMarketplace cockpit includedConnected during onboarding

What Mercurios makes of it.

Digital loyalty card for the wallet

JTL-Wawi customer records become Apple and Google Wallet passes with live points, balance and tier status — no separate app, activated in seconds at the till.

Live store dashboards

Daily revenue, receipts and average basket per store with hourly heatmap and same-weekday year-over-year comparison — instead of weekly exports and Excel.

Smart replenishment

Reorder proposals from real sales velocity: store-precise, with NOS protection, supplier bundles and purchase value — before the shelf runs empty.

360° customer profile & segments

Purchase history, RFM scoring, churn risk and AI buying insights per customer — the foundation for newsletters, push campaigns and personal service.

AI workforce planning

Sales patterns from your ERP meet shift and time data: staffing demand per day and department, forecast with a confidence score.

Curiosity — the AI agent

Questions in natural language, answers from your real numbers: “How did the flagship store do today?” — including prepared actions with an approval workflow.

How the connection works

Productive in four steps.

1

Connection & data import

We connect JTL-Wawi via its existing interface (API or structured export) and import historical sales, article and customer data — so comparisons and forecasts are meaningful from day one.

2

Master data mapping

Stores, departments, product groups and sales staff are cleanly mapped and cleansed. Duplicate customer records are detected and merged.

3

Activate live sync

Sales and stock synchronise continuously — dashboards, customer records and replenishment proposals work with current numbers instead of yesterday's export.

4

Enable modules

Digital loyalty card, live dashboards, smart replenishment, newsletters, AI workforce planning — you decide which modules go live. Each one builds on the same data root.

Answers

Common questions about the integration.

  • We set up the JTL-Wawi connection together with the first customer during onboarding. Our integration framework handles API access as well as structured exports (CSV/SFTP) — connecting a new ERP typically takes a few weeks and runs in parallel to your daily business.

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