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HILTES · ERP for fashion & lifestyleDuring onboarding

HILTES stays. Mercurios makes more of it.

Many fashion houses run their merchandise management on HILTES — and still analyse it in Excel. Mercurios sits on top of HILTES as an AI layer: digital loyalty card, live dashboards with year-over-year comparison, reorder proposals and staffing forecasts — from the data you already have.

Connected during onboardingNo system change requiredDigital loyalty card included

What Mercurios makes of it.

Digital loyalty card for the wallet

HILTES customer records become Apple and Google Wallet passes with live points, balance and tier status — no separate app, activated in seconds at the till.

Live store dashboards

Daily revenue, receipts and average basket per store with hourly heatmap and same-weekday year-over-year comparison — instead of weekly exports and Excel.

Smart replenishment

Reorder proposals from real sales velocity: store-precise, with NOS protection, supplier bundles and purchase value — before the shelf runs empty.

360° customer profile & segments

Purchase history, RFM scoring, churn risk and AI buying insights per customer — the foundation for newsletters, push campaigns and personal service.

AI workforce planning

Sales patterns from your ERP meet shift and time data: staffing demand per day and department, forecast with a confidence score.

Curiosity — the AI agent

Questions in natural language, answers from your real numbers: “How did the flagship store do today?” — including prepared actions with an approval workflow.

How the connection works

Productive in four steps.

1

Connection & data import

We connect HILTES via its existing interface (API or structured export) and import historical sales, article and customer data — so comparisons and forecasts are meaningful from day one.

2

Master data mapping

Stores, departments, product groups and sales staff are cleanly mapped and cleansed. Duplicate customer records are detected and merged.

3

Activate live sync

Sales and stock synchronise continuously — dashboards, customer records and replenishment proposals work with current numbers instead of yesterday's export.

4

Enable modules

Digital loyalty card, live dashboards, smart replenishment, newsletters, AI workforce planning — you decide which modules go live. Each one builds on the same data root.

Answers

Common questions about the integration.

  • We set up the HILTES connection together with the first customer during onboarding. Our integration framework handles API access as well as structured exports (CSV/SFTP) — connecting a new ERP typically takes a few weeks and runs in parallel to your daily business.

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